Where do I start?
The first step is to 'Sign-up' and create your Profile. You will then be able to post comments, create and join groups, connect with friends and family, add events, and more. Without a Profile you can browse events but you won't be able to interact with the community.
How do I set up my profile?
Click 'Sign-up' in the top right menu bar, fill in your basic details, then hit the 'Create My Profile' button. A confirmation email will be sent automatically to your specified address. Activate your profile by clicking on the link in the email, then personalise your profile with an image, description and interests.
I signed up but didn't receive the confirmation email. What should I do?
Firstly check your junk mail, just in case! If it's not there it may be that your email service provider has blocked the email, or you may have typed your email address incorrectly. If you can't find the email in your junk folder, get in touch and we'll activate your profile for you.
How do I find and make friends?
Login to your profile and invite your friends to join by clicking 'Invite a friend', or 'Find friends' who are already part of the community, in the right hand navigation. You can also search the community via the global search field in the top right menu bar, and click 'Add as a friend' on their profile. They will be notified and asked to confirm.
How do I add my personal details and profile image?
Login to your profile, click on 'Settings' in the top right menu bar. Update your personal details and remember to hit 'Save'. Upload your profile picture via the 'Profile picture' tab in the right hand navigation. Browse your computer for the picture you want to use (making sure it is a .jpg, .gif or .tiff file) and hit 'Upload Picture'. You can then set your thumbnail image using the selection square, and save.
What is 'My What's On'?
The ‘My What’s On’ section of your profile displays your ‘Favourite events’ and venues of which you are a ‘Fan Of’ to you and your friends. It also lets you know your ‘Friends’ events’, your ‘Groups’ events’ and tells you about ‘Events at venues [you] are a fan of’. Add your 'Favourite events' to your profile by clicking on 'Add to favs' on the right hand side of the event page. Become a fan of venues by clicking on 'Become a fan' on the right hand side of the venue page. Behind the scenes, eventssydney uses this information to recommend other events to you, and these events are displayed in the ‘Events you may like’ section on the right hand side of the event page.
How do I search for events in my chosen location?
You can search for events via
* The search field in the top right hand corner on every page of the site
* The search bar on the 'WHAT'S ON' page for that location
How do I find out about events accross New South Wales?
You can search for events accross the whole of New South Wales by:
* Changing your 'WHAT'S ON' location to 'ALL NSW'
* Clicking on the 'WHAT'S HOT' tab - choose a category or a date, and sort events by 'Date' and 'Popularity'
* By clicking on the links in the footer under the ‘What’s On’ section
How do I add an event?
To be included on nswevents.com your event must be:
* held at a location within New South Wales
* open to the general public and in a public space
* confirmed prior to submission (events with dates tbc or undetermined locations cannot be listed)
* in line with the Content Provider Terms & Conditions
Before you add your event, do a quick search to make sure it hasn’t already been added. Check your event matches the criteria above. Note the difference between a 'Headline Event' and an 'Event'. Have all the event details to hand (such as description, image, date, times, ticket prices, ticketing links etc). Click ‘Add Event’ in the top menu bar. Fill in basic info about your event and hit ‘Save and Next’. Continue to add event details until the form is complete, including an image. We recommend using a photo to represent your event rather than a graphic image (like a logo) as this is more appealing to other users. Minimum size for images is 985 pixels wide by 620 pixels high, and a maximum of 5MB file size. You will be asked to approve the Content Provider Terms & Conditions.
Your event will be reviewed by the nswevents.com admin team prior to being published to the site. Alternatively, contact the NSW Events admin team to discuss the possibility of a direct feed of information from your site into nswevents.com.
You will be notified when your event goes live.
What does it cost to add an event?
Nothing - adding an event is completely free!
What if someone has added my event already?
It is possible that your event has been added by a venue as part of a direct feed of information, or by someone who noticed your event hadn't yet been listed. In these instances, we encourage event organisers/promoters to claim ownership by simply clicking 'Claim Event' under the event description. The NSW Events admin team will be notified and will get in touch to verify your claim. Administration of the event page will be transferred over to you.
How do I add a venue?
Many venues are already listed on nswevents.com and these will be suggested to you at the time of adding an event. Should your venue not be listed, click on ‘Add New Venue’ on the ‘Add Event’ page and complete the form. Hit ‘Add New Venue’ to save. To add or update details at a later date, go to ‘Edit Venue’ on the venue page.
What if someone has added my venue already?
It is possible that your venue has been added by an event organiser or promoter as part of adding an event. In these instances, we encourage venues to claim ownership by simply clicking ‘Claim Venue’ under the venue description. The NSW Events admin team will be notified and will get in touch to verify your claim. Administration of the venue page will be transferred over to you.
How do I add a group?
Groups are a great place to engage with like-minded people. You can 'Add a New Group' via the 'Community' page or by clicking 'Add a Group' in the footer menu. Fill in details of your group, include an image that represents your group and 'Create Group'. Then invite your friends to join!
How do I send messages to my fans or group members?
You can send messages to your fans or group members via the Admin Options in the right navigation. You must be logged in and have Administrator's access to your group in order to send messages.
How do I add event photos to nswevents.com?
You can add your own event photos to nsweventsy.com via Flickr. Flickr membership is free and the service is easy to use. Follow this simple step-by-step guide:
* Add your images to your Flickr account
* Search for the event where you wish to add photos. Scroll down to the ‘Event photos’ section of the page to find the Flickr code. Every event has its own unique code. Copy the code and add it as a tag to your images on Flickr. Your tagged images will appear in the corresponding event on nswevents.com with a link back to your Flickr profile
* Your images should appear on nswevents.com within 2 hours. Contact the admin team via the Contact Us form if you don’t see your images after some time
Can I buy tickets to events through nswevents.com?
To buy tickets for shows listed on nswevents.com, you will need to click on the 'Tickets' link. Ticket prices indicated on nswevents.com may or may not include a booking fee. Please check individual event website or ticketing agent website for final ticket price.
How do I give feedback about nswevents.com?
Your opinion is important to us. If you would like to suggest changes or contribute to the future development of the site, click on the ‘Feedback’ button on the left hand side of any page to leave a comment or vote on an existing idea. Use the tabs to search through ideas by topic: Top, Hot, New, Accepted, Completed.
How do I contact the NSW Events admin team?
For enquiries and assistance please contact the team via the contact form.